The Oxford Inn
Privacy Policy

This page describes how the OxfordInnRoyalOak.com handles information that we learn about consumers when consumers visit the Web site we operate (http://www.OxfordInnRoyalOak.com) or contact us by mail, phone, or email. We collect the information under the authority of the FTC Act, and we maintain it in accordance with the Privacy Act of 1974, where applicable. Any personally identifying information you provide is voluntary. We use it to fulfill a request you make or to assist us in carrying out our mission; it may be disclosed to others for such purposes.

If you visit our Web site to browse, read, or download information:

We automatically collect and store: the name of the domain and host from which you access the Internet; the Internet protocol (IP) address of the computer you are using; the browser software you use and your operating system; the date and time you access our sites; and the Internet address of the site from which you linked directly to our sites. This information is collected by our hosting partner godaddy.com and is kept on their web server.

We use this information only as anonymous aggregate data to determine the number of visitors to different sections of our sites, to ensure the sites are working properly, and to help us make our sites more useful. We do not use it to track or record information about individuals. Generally, we delete this information after one year.

We do not use persistent "cookies" or tracking mechanisms that collect personally identifying information on our sites.
If you choose to identify yourself when you call us, write to us, send us email, or use our secure online forms:

Information We Collect

We collect any personally identifying information, such as your name, street address, email address, and phone number, and any other information you provide to us.

In accordance with the Children's Online Privacy Protection Act (COPPA), when a visitor files a complaint online and indicates an age under 13, no personally identifying information is collected in conjunction with that submission.

How We Use and Disclose Information

If you choose to provide personally identifying information to us, we will use and disclose it as described in this Privacy Policy. If you do not provide your name or other identifying information, it may be impossible for us to refer, respond to, or investigate your complaint or request. We may share your information with contractors acting on our behalf, such as call center operators and redress administrators, who are subject to confidentiality agreements.

If you contact us to join our newsletter, we use the information you provide to fulfill your request or to email you the newsletter you requested.

If you contact us by phone, we use your number and store it only for the purpose of contacting you regarding business with The Oxford or Royal Oak. If you contact us via the Internet, we also collect your email address to confirm your registration request. We will store your email address in a secure manner, separate from your telephone number. We will not share your email address, phone number or contact information with telemarketers or other businesses, which are not affiliated with The Oxford of Royal Oak.

In other circumstances, including requests from Congress, Freedom of Information Act requests from private individuals or companies, during litigation, for routine agency uses subject to the Privacy Act, or under our access and public record rules, we may be required or authorized by law to disclose the information you provide.

If you want to get information about you or your company that may be in our records:

Under the Freedom of Information Act (FOIA) and the Privacy Act of 1974, to the extent applicable, you have certain rights to get information about you or your company that may be in our records. For more information about the circumstances under which you can get and correct this information, click on FOIA and Privacy Act. To access information about you that the FTC may have on file, contact our office via email or phone. You will get access to any information that the FOIA and Privacy Act require us to disclose to you.

Here's what you should know about the security of the information you provide to us:

We use secure socket layer (SSL) encryption to protect the transmission of the information you submit to us when you use our secure online forms. The information you provide to us is stored securely.

Email that you send us is not necessarily secure against interception. If your email communication includes sensitive information like your Social Security number, your bank account number, or your credit or charge card numbers, contact us through one of our secure online forms or by mail or telephone.

Here's how to contact us

If you have technical problems with the operation of our Web sites please report them to our Webmaster at blake@lcgraphics.com.

If you have questions or complaints regarding our privacy policy or use of your information, please contact us at bob@OxfordInnRoyalOak.com, or by mail at

Privacy Steering Committee
The Oxford
1214 South Main Street
Royal Oak, MI, 48067
Attn: Bob Higgins

Our Web site may link to documents located on sites maintained by other organizations. Once you access another site, you are subject to the privacy policy of that site.

Last Updated: Sunday, Decemeber 27, 2009

Definition of a Cookie

A "cookie" is a small text file that a Web site can place on your computer's hard drive in order, for example, to collect information about your activities on the site or to make it possible for you to use an online "shopping cart" to keep track of items you wish to purchase. The cookie transmits this information back to the Web site's computer, which generally speaking, is the only computer that can read it. Many consumers do not know that "cookies" are being placed on their computers when they visit Web sites. If you want to know when this happens, or to prevent it from happening, you can set your browser to warn you when a Web site attempts to place a "cookie" on your computer.